GBI Exchange LLC
750 Third Ave Suite 702
New York, NY 10017

Toll Free: (877) 424-9507
International: (212) 901-0902
Fax: (646) 219-1615

Email: service@bullioninternational.com

Please see the full support and contact information on our contact us page.

Precious metals purchased through GBI Exchange are manufactured by refiners recognized by the LBMA for their production of good delivery bars. Through GBI Exchange’s proprietary network of institutional dealers and refiners, clients are ensured that they are getting the most competitive prices in the market.

GBI Exchange ensures best price by leveraging its network of institutional dealers and refiners for all client trades. Through a competitive bidding model for each order, the client has greater transparency and knows that they are getting the best available price.

Precious metals purchased through GBI Exchange are manufactured by refiners recognized by the LBMA for their production of good delivery bars. GBI Exchange offers a wide selection gold, silver, platinum and palladium bars and coins. Please visit our products page for a complete listing.

Only in certain rare cases, such as delivery orders to some U.S. states where bullion is a taxable good. Read our sales tax guide to learn when and why we charge sales tax on bullion purchases and if you’re affected.

The Good Delivery specification is a set of rules issued by the London Bullion Market Association (LBMA) describing the physical characteristics of gold and silver bars used in settlement in the wholesale London bullion market. These bars are notable for their recognized brands and high purity.

Currently, precious metals are stored on behalf of clients in protected and insured vaults in New York, Salt Lake City, Zurich, and London. In the future, GBI Exchange may offer other storage locations based on security and customer preferences. GBI Exchange has partnered with approved vaulting partners to provide storage, insurance and transportation services.

Precious metal holdings are reconciled on a daily basis by our approved vaulting partners. Inventory reports containing bar lists are sent to GBI Exchange by our vaulting partners for all individual holdings and are reported to clients daily. In addition, an internationally recognized Big Four firm physically audits all of our client's precious metal holdings at least annually.

GBI Exchange stores precious metals on an “allocated” basis. Allocated means the precious metal is held in the vault specifically on behalf of each client.

GBI Exchange strives to settle orders within 2 business days following their execution. In the unlikely case that GBI Exchange is unable to purchase or sell precious metal bars totaling the exact order amount, the Broker will only be required to pay (in the case of a purchase) or will only receive (in the case of a sale) the amount due or received in connection with the executed transaction.

When purchase or sale orders are placed and GBI Exchange cannot match precious metal bars from a Precious Metal Supplier or the Retail Client, as applicable, exactly to the dollar amount, GBI Exchange will use its reasonable discretion to execute the transaction as close as possible to the dollar amount.

Only certain bars have unique serial numbers. We only send serial numbers for variable weight bars. The stamp on most bars are stamps from the refiner and are not unique identifying numbers. Bars with unique serial numbers include 100oz and 400oz. gold bars and 1000oz. silver bars – and all three are considered “variable weight” bars. When a client purchases a bar with a unique serial number, they will maintain ownership of that particular bar. All others are allocated.

Through GBI Exchange's secure online portal, opening an account is fast and convenient. Once your application is approved, you can remit funds and begin trading.

There is no upfront cost for establishing your GBI Exchange account.

GBI Exchange offers Individual, Joint, Corporate, Partnership, Sole Proprietorship, LLC, and Trust accounts.

No, retirement funds must be kept separate for tax purposes. In order to utilize retirement funds, you will need to establish a separate trading account in the name of your IRA.

Please allow 24 hours from the time of submission for the new IRA to be established with Millennium Trust. If Millennium Trust requires any additional information for the establishment of your new IRA, a representative will contact you within that 24 hours period.

IRA to IRA transfers typically take 5-7 business days, depending on the turnaround time of the firm from which the funds are being transferred from. Rollovers from employer sponsored plans typically take 10-15 business days, depending on the turnaround time of the current plan administrator.

As with a personal trading account, you will have full trading authority over the assets. However all deposits to the IRA and all distributions from the IRA must be processed through and reported by Millennium Trust (IRA administrator).

There are three methods of depositing funds to your IRA trading account. You may transfer funds from any existing IRA, you may rollover funds from a previous employer plan (i.e. 401k, 403b, 457) or you may make an annual contribution to the IRA.

For more information on making a deposit, see the “Funding” tab

Yes, you may take physical possession of your metal at any time. In-kind distributions from your IRAs are reportable to the IRS. The market value that will be reported on your 1099R is the previous day’s closing price of that product.

An IRA transfer is the movement of funds from one IRA trustee/custodian directly to another trustee/custodian. You can request as many transfers as you like each year; transfers are tax-free, and there are no waiting periods between transfers. IRA transfers are not reportable on your tax return.

An IRA transfer is initiated by completing the accepting custodian’s IRA transfer paperwork. Once the paperwork is submitted, the accepting custodian will initiate the transfer on your behalf. Transfers between trustees/custodians typically take 5-7 business days.

A “direct rollover” is the movement of retirement funds directly from a previous employer plan to a traditional IRA. A direct rollover is initiated by the plan participant(employee) and is typically initiated by completing the employer’s “direct rollover” form. The current administrator/employer is not required to withhold federal taxes on direct rollovers to a qualified IRA.

An “indirect rollover”, in contrast, is a distribution to you of assets from one retirement plan that you then contribute to an IRA. To avoid taxes on the distribution, the funds must be deposited back into an IRA within 60 days of receipt of the distribution. If the distribution from a qualified plan is made directly to you, the payer must withhold 20 percent for taxes. You can avoid the withholding by initiating a “direct rollover” to an IRA.

No, transactions made within the IRA are not subject to taxation. No annual IRS reporting is required by the IRA holder for trades made within the IRA.

Only distributions (withdrawals) from the IRA are reportable to the IRS. Taxable distributions from an IRA will be reported to both the IRA holder and the IRS by the IRA custodian (Millennium Trust)

The IRS requires that IRA assets be held by a qualified custodian; an individual may not act as an IRA custodian. The IRA custodian/administrator is also responsible for all recordkeeping and IRS reporting for the IRA. The custodian will track any contributions, rollovers and transfers made to the account. They will also record any distributions that you take as well as any investments that you make through your IRA.

There are two required annual IRS filings (Form 1099 and 5498) that the custodian will provide to both the IRA holder and the IRS. The 1099 will show any distributions taken from your IRA. Form 5498 shows any contributions made to the account throughout the year, as well as the Fair Market Value of your account.

Millennium Trust charges an annual administration fees of $100. Administration fees are charged on the establishment date of the retirement account and each year after.